Privacy Policy
Last updated: March 25, 2026
1. What We Collect
When you join our waitlist or use Racoonn, we collect:
- Email address — to communicate about your account and early access status
- Product URL — the URL you submit for analysis
- Usage data — how you interact with our website (pages visited, time on page)
We do NOT collect passwords, payment information (until you upgrade), or personal data from the URLs you submit for testing.
2. How We Use Your Data
- To run AI persona agent analysis on the URL you provide
- To send you your analysis report and product updates
- To improve our AI models and service quality
We never sell your data to third parties.
3. AI Analysis & Your URLs
When you submit a URL for analysis, our AI persona agents browse the publicly accessible version of that page. We do not:
- Access any authenticated or private areas
- Store screenshots or recordings beyond the analysis session
- Share your analysis results with anyone other than you
Analysis reports are retained for 90 days, after which they are automatically deleted unless you choose to save them.
4. Cookies
We use essential cookies only (session management). No third-party tracking cookies. No ads.
5. Data Storage & Security
Your data is stored on encrypted servers. We use HTTPS for all connections. Access to user data is restricted to authorized personnel only.
6. Your Rights
You can:
- Request a copy of your data
- Request deletion of your account and all associated data
- Unsubscribe from emails at any time
For EU/EEA users: you have additional rights under GDPR including the right to data portability, the right to restrict processing, and the right to lodge a complaint with a supervisory authority.
Contact us at [email protected] for any data requests.
7. Children
Racoonn is not intended for users under 16. We do not knowingly collect data from minors.
8. International Data Transfers
Your data may be processed in the United States. By using Racoonn, you consent to the transfer of your data to the US, where data protection laws may differ from those in your country.
9. Changes
We may update this policy. Material changes will be communicated via email. Continued use after changes constitutes acceptance.
10. Contact
Racoonn
Email: [email protected]